Privacy Policy

1. What This Policy Covers

This policy explains what information PaaPi Creations ("we", "us", "our") collects through this website, how it's used, and who it may be shared with.

2. Information We Collect

When you submit a quote, sample, colour card, mockup, or catalogue-download request, we collect the details you provide — typically your name, company, phone/WhatsApp number, email address, buyer type, product requirement, and any logo or design file you upload. We do not require you to create an account or provide payment details through this website.

3. How We Use Your Information

We use this information to respond to your enquiry, prepare a quotation, process your order, and maintain records for repeat orders. Uploaded logo/design files are used only for preparing your quotation and order, kept confidential, and never shared publicly without your permission.

4. Cookies & Analytics

This website may use cookies and similar technologies for basic site functionality. These tools may collect information such as your IP address, browser type, and pages visited. You can control cookies through your browser settings.

5. Third-Party Sharing

We do not sell your personal information. We may share it with: logistics/courier partners (to deliver your order), payment or invoicing tools (to process transactions), and email/communication services (to respond to your enquiry) — only as needed to fulfil your request or order.

6. Data Retention

We retain enquiry and order information for as long as needed to fulfil your order, maintain records for potential repeat orders, and meet any applicable legal or accounting requirements.

7. Your Rights

You can ask us to correct or delete the personal information we hold about you, or ask what information we have, by contacting us using the details below.

8. External Links

This website may link to third-party sites (e.g. WhatsApp, Google Maps, our social media profiles). We're not responsible for the privacy practices of those external sites.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact

For questions about this policy or your personal information, contact us at pc@paapicreations.com.